Neon lights are a type of lighting that uses electrified, glowing glass tubes to create vibrant, eye-catching signs or decorative pieces. These tubes contain noble gases like neon, which emit light when an electrical current passes through them. Different gases and phosphor coatings create a wide range of colors.

Absolutely! We offer customization options, allowing you to create a unique neon light with your text, design, logo, or handwriting. Just head to our customization page, and you can upload your preferences.

Our neon lights are built to last, with an average lifespan of 50,000 hours. That's over five years of continuous operation! Rest assured, your neon light will stay vibrant for a long time.

We make installation easy. Most neon lights have pre-drilled holes on the back, allowing you to hang them with screws or cords. Alternatively, you can use no-drill transparent wall hooks for wall mounting. We provide all the necessary hardware for your convenience.

Yes, all our dimmable neon lights come with a remote control, giving you the flexibility to adjust the brightness according to your preference.

It's because our neon signs are all equipped with waterproof function, with a layer of transparent waterproof film to protect the circuit inside the neon tube from being affected by wet weather and short circuits.

Even if you contact customer service to ask after placing an order, you can change the color before the order is shipped. If it is a customized model, you need to be able to change the color when the product is not in production, once the product is in production, the change is not supported.

We understand that you may like a pre-designed neon sign but would like to make some changes to it. We offer a "personalization" option where you can tell us your customization needs. We can customize a neon

LED neon has the same visual effect as traditional glass neon. While glass neon has a nostalgic look, the glass material is fragile and has a shorter lifespan, LED neon uses highly transparent silicone tubing to emit the same neon light, but with a longer lifespan. Unlike high voltage glass neon lights, LED neon lights use a safe low voltage of 12V, making them safe for children and pets.LED neon lights are sleek and stylish, with the tubes mounted on a clear back plate that hides small, transparent connecting wires. Compared to glass neon, LED neon has a clean, simple look and a minimalist aesthetic.

In order to ensure that the neon is not damaged during shipping, we put a protective cream film on the neon, so when you receive the neon, you may occasionally see visible scratches on the neon. No need to worry! Remove the milky white protective film and you will see that the neon itself is intact, the neon itself should have a completely clear or other specific colour backing, we do not supply any milky white backing, the milky white comes from the protective film. This is to ensure that the neon you receive is perfect and to prevent minor scratches from causing you to receive an imperfect neon. If you receive a neon that may be damaged you should remove the white protective film and take a photo of it and send it back to us!

Each of our neon signs is carefully inspected before shipping to ensure quality. If you notice part of the sign flickering or not fully lighting up after installation, it’s often due to a minor short circuit that can sometimes happen during shipping or setup. To fix this, try removing the adhesive backing and gently separating the solder joints, then test the sign again. If the issue persists, we offer free after-sales support across the U.S. or can send you a replacement at no additional cost.